Who we are

Our website address is: http://cottmanoflouisville.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

  • Last year we had a transmission that needed to be rebuilt in a 2009 Subaru Forester and brought it to Cottman based on their reviews. Greg and his team were sympathetic to the huge repair bill I was going to have, and looked for any way to safely save money. We also went ahead and replaced the timing belt and water pump based on the mileage. Having never been there before I called a few places to check that their estimate for that wasn't too much. The price was right in line with other reputable shops. 1 year later the transmission is still shifting as it should. Recently the same car had several other issues come up and I decided to try a shop down the street for diagnostics. Some of the numbers seemed a bit steep, so I took the car to Cottman for a second opinion. Greg, John and crew confirmed the issues, but the cost of the repairs seemed on par with my Google searches and I really felt comfortable having the work done there. I told them I need the car to be able to take a trip to Chicago and back, and they listed everything out in order of importance/ safety. To some it up, when we drop our cars off at Cottman, I don't feel like I'm being up sold a bunch services the vehicle doesn't need. And they stand by their work!

  • Have used Cottman transmission several times now on 1998 E150. Always professional, honest & fair priced. Greg will take the time to talk & explain the repairs needed even though the shop is busy. Would be my 1st recommendation to a friend needing repairs!

  • We love Greg and his team. They do a great job with our older vehicles, and they don't nickel and dime us. They are very honest about what needs to be fixed now, and what still has life in it.

  • Cottman handled my manual clutch replacement with exceptional service. After replacement, the truck drove like new again with the exception of a newly leaking axle seal. Cottman continued to take the truck in to resolve at no additional charge. Exceptional service and communication throughout the entire process. I highly recommend.